Privacy Policy
Last updated: October 21, 2025
Introduction
Jetto Studio ("we," "our," or "us") operates Jetto Store, a platform that enables businesses to manage storefronts, product catalogs, and order management. We are committed to protecting your privacy and the privacy of your customers.
This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use Jetto Store and its associated services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access our platform.
Information We Collect
Account Information
When you create a Jetto Store account, we collect:
- Names, emails, and phone numbers
- Company or organization details
- Store configuration & catalog data
- Team member role assignments
- Payment and billing information
Customer Data
As part of our platform, we process data on behalf of our clients:
- Contact information (names, phone numbers, addresses)
- Order history and transaction details
- Customer demographics and purchase behavior
- Inventory records and internal team annotations
- Media files uploaded through the store platform
Usage and Analytics Data
We automatically collect store interaction patterns, sales performance, traffic statistics, and device information to optimize the shopping experience and improve our services.
How We Use Your Information
Sharing Your Information
We work with trusted third-party providers for services such as cloud hosting (DigitalOcean), media storage, and payment processing. We only share information necessary for the operation of Jetto Store and order fulfillment.
We do not sell your personal or customer data to third parties.
Data Security
Infrastructure
Secure encryption in transit and isolation at rest. Our multi-tenant architecture ensures complete security between different stores.
Compliance
Role-based access control with granular permissions for your staff. We follow best practices for secure platform operations.
Data Retention
Account Data: Retained for the duration of active subscription and compliance thereafter.
Customer Data: You control retention periods. Deleted data is permanently removed within 30 days of request.
Backups: Retained for 90 days for disaster recovery purposes.
Still have questions?
Our team is here to help you understand our security standards.
Contact hello@jetto.store